My phone has recently been completely full on my iPhone 8 64GB with no storage left. I bought 50GB of ICloud storage (on top of the 5GB free that is already unused), yet I can’t store anything on there to free up some space for some reason. iCloud Photos is stuck at 1% and won’t download anymore. Can someone please explain?
Purchasing extra iCloud storage won't help with your storage being full on your device as that's a separate issue. In order to take care of the storage on your device, see this - About storage on your device and in iCloud - Apple Support.
"Free up space on your device
You can make storage space available on your iPhone, iPad, or iPod touch when you use iCloud Photos and turn on Optimize Storage. Or you can remove content from your apps—like photos, music, and Podcasts—or delete the apps that you're not using."
Purchasing extra iCloud storage won't help with your storage being full on your device as that's a separate issue. In order to take care of the storage on your device, see this - About storage on your device and in iCloud - Apple Support.
"Free up space on your device
You can make storage space available on your iPhone, iPad, or iPod touch when you use iCloud Photos and turn on Optimize Storage. Or you can remove content from your apps—like photos, music, and Podcasts—or delete the apps that you're not using."
Storage Full, ICloud Full
