Adding email to iPhone

I am trying to add a new email address to the my phone and getting an error message saying the email address is not available. I am actively using this email on my Mac.

iPhone XS Max, 13

Posted on Jul 30, 2020 9:32 AM

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Posted on Jul 30, 2020 9:33 AM

Hello 78Help,


Thanks for reaching out to the Apple Support Communities. It sounds like you are attempting to create a new e-mail address rather than simply signing into it. Add an email account to your iPhone, iPad, or iPod touch - Apple Support explains the best way to add your e-mail account rather than attempting to create a new one.

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Question marked as Top-ranking reply

Jul 30, 2020 9:33 AM in response to 78Help

Hello 78Help,


Thanks for reaching out to the Apple Support Communities. It sounds like you are attempting to create a new e-mail address rather than simply signing into it. Add an email account to your iPhone, iPad, or iPod touch - Apple Support explains the best way to add your e-mail account rather than attempting to create a new one.

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Adding email to iPhone

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