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fionab123 Author

Level 1

4 points

Mac still won't start up

I recently did a hard shutdown using the power button. When I went to restart the computer, it would not turn back on. I shut the computer down because I needed to move it to a new location. No power up at new location in my office, moved back to old location, still no power up. I've tried holding the power button down for 10 seconds and then pressing again as suggested in a forum, but it did not work. *At the new location, I did try to use my older Mac power cord. Could that have caused an issue or a break of some sort?

iMac with Retina 5K display, OS X 10.10

Posted on Jul 30, 2020 2:28 PM

Top-ranking reply

rkaufmann87

Level 10

143,598 points

Posted on Jul 30, 2020 3:05 PM

Please follow the steps in If your Mac won't turn on or start up in order. If you get to the end and it still will not start up, then please take it to your local Apple Authorized Service Provider to be serviced.

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Mac still won't start up

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