iPAD Model A1458 factory restore

I recommend that you read right through this guidance - as it may provide a route to recovery of the iPad...

If the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078

Here is Apple’s information about the Activation Lock - and how to switch-off this feature:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441

As you will discover, if the iPad has been activated and associated with an AppleID account that you do not control, you will need to secure the cooperation of the account owner to whom the device is locked. If you cannot secure their cooperation (which, in the circumstances you describe isn’t possible) you’ll not be able to technically defeat or bypass this security measure.

Attempting to use a different AppleID account isn’t going to help - in fact, it makes the problem worse. Abandon this approach now. The key to this problem is recovering access to the original AppleID account that was used to previously activate the iPad.

Close family members often have sufficient knowledge (and access to potential recovery paths) to enable recovery of the AppleID credentials. The following is written from the perspective of the owner - but you’ll get the idea...

If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to any one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354

More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

I hope this information and guidance proves to be helpful in resolving your problem - and in recovering access for your brother.

Before you attempt ANYTHING!

Read everything here in my post reply concerning your nearly 8-year old, 2012 iPad 4th generation.

Your iPad is too old and will be completely obsolete by the end of 2020!

There are virtually no more older, compatible, third party apps available for your over 8-year old iPad, now!

Here's why and what you will need to do about it in 2020!

Tap and read my links below for my additional info about your old iPad model.

If you own OLD 8 and 9 Year Old iPad mo… - Apple Community

"Sudden App Death” for Completely Res… - Apple Community

Sorry & Best of Luck to You!

Click here and follow the instructions.

(182757)

But you could have stollen it and are lying to get access to it. Hence why Apple doesn't help unless you can provide certain info

No need to trash it, they offer free recycling. No need to waste it....

But you acting immature as you haven't got the answer you want

Go to a physical Apple Store with its original purchase receipt and see what they say.

(182760)

I don't think there is any other way to resolve the issue other than what has been suggested,

Also don't post the serial number as that's unique to the device and shouldnt be on the community

Because Apple and Microsoft do things differently. Can't really compare.

You need proof of purchase to be fair