You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I clear my cache (other)

How do I clear (other) in storage it’s taken up 21gb

iPhone 7 Plus, iOS 13

Posted on Jul 30, 2020 3:58 PM

Reply
2 replies

Jul 30, 2020 4:00 PM in response to Alana_mb01

t appears that most of your data is stuck in the other category.  I only know of one way to clean up the storage and minimize the "other" category and here is how- (This involves erasing your iPhone and restoring it to factory settings and then restoring from a back up file).


  1. Back up your iPhone to a computer as shown here âž” Back up your iPhone to your computer
  2. Erase your iPhone and restore to factory settings by opening Settings âž” General âž” Reset âž” Erase all content and Settings
  3. Restore your iPhone from that back up file on your computer (Step 1) as shown here ➔  Restore your iPhone from a computer back up.


I know that this may turn into a time consuming event and other members of this forum may have other ideas however this is the method that has worked for me.


Axel F.

How do I clear my cache (other)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.