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My phone is out of storage... I purchased more storage (200GB) and it shows in my iCloud but my phone itself is still saying no more storage. I can’t access apps because it shuts down, can’t send emails or texts, nor take pictures.

How do I solve the problem with my phone being out of storage and I’ve purchased more storage but my phone is still having the same problems? Apps won’t open, can’t email or text and much more! Please help!

iPhone 8 Plus, iOS 13

Posted on Jul 30, 2020 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2020 4:18 PM

Nicole_R1234 wrote:

How do I solve the problem with my phone being out of storage and I’ve purchased more storage but my phone is still having the same problems? Apps won’t open, can’t email or text and much more! Please help!

you purchased more icloud storage to back up or sync to icloud, not more internal storage.


You will need to delete data off your phone to gain it back How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 30, 2020 4:18 PM in response to Nicole_R1234

Nicole_R1234 wrote:

How do I solve the problem with my phone being out of storage and I’ve purchased more storage but my phone is still having the same problems? Apps won’t open, can’t email or text and much more! Please help!

you purchased more icloud storage to back up or sync to icloud, not more internal storage.


You will need to delete data off your phone to gain it back How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

My phone is out of storage... I purchased more storage (200GB) and it shows in my iCloud but my phone itself is still saying no more storage. I can’t access apps because it shuts down, can’t send emails or texts, nor take pictures.

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