Even though it has worked in the past, I cannot get zoom to connect. It says, "Unable to connect. Make sure you are connected to the internet and your connection to Zoom is not blocked by a firewall or proxy. (ERROR CODE: 5003)." I have turned off the firewall and there is no proxy on. I have deleted Zoom and re-installed it. I would appreciate any suggestions. We have WOW internet.
MacBook Air 13″, macOS 10.15
Hello Nlmo4,
It sounds like you are unable to use Zoom and get an error code. Check out these links for support from Zoom.
Network firewall or proxy server settings for Zoom
Error codes and messages for meetings and webinars
Otherwise there are a few other steps you can try to resolve this issue.
Log out, sleep, restart or shut down your Mac
How to use safe mode on your Mac
How to test an issue in another user account on your Mac
How to update the software on your Mac
Cheers!
Hello Nlmo4,
It sounds like you are unable to use Zoom and get an error code. Check out these links for support from Zoom.
Network firewall or proxy server settings for Zoom
Error codes and messages for meetings and webinars
Otherwise there are a few other steps you can try to resolve this issue.
Log out, sleep, restart or shut down your Mac
How to use safe mode on your Mac
How to test an issue in another user account on your Mac
How to update the software on your Mac
Cheers!
zoom connect issues
