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gurbir02 Author

Level 1

8 points

Iphone not working

I was screenshotting some things on my iPhone 11 Pro max, and all of a sudden the screen has been stuck on a black screen with the spinning wheel for over 20. minutes. Has anyone got any ideas?

iPhone 11 Pro Max, iOS 13

Posted on Jul 30, 2020 4:41 PM

Top-ranking reply

Ferd II

Level 10

105,403 points

Posted on Jul 30, 2020 4:48 PM

Try a "Force Restart." Force restart iPhone - Apple Support

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

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Similar questions

4 replies

Top-ranking reply

Ferd II

Level 10

105,403 points

Jul 30, 2020 4:48 PM in response to gurbir02

Try a "Force Restart." Force restart iPhone - Apple Support

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

Ferd II

Level 10

105,403 points

Jul 30, 2020 6:14 PM in response to gurbir02

Review the steps listed in: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support.

As stated in the Support Article:

"If you need more help

Contact Apple Support to set up service..."

gurbir02 Author

Level 1

8 points

Jul 30, 2020 4:52 PM in response to Ferd II

ive tried that

gurbir02 Author

Level 1

8 points

Jul 30, 2020 4:53 PM in response to Ferd II

all its doing is vibrating when I do that

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Iphone not working