Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

account has been disabled

what do you do for this

when payment method on file is updated you can't open apps or download or update them


iPhone 7, iOS 13

Posted on Jul 30, 2020 6:18 PM

Reply
Question marked as Best reply

Posted on Jul 30, 2020 6:19 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Jul 30, 2020 6:19 PM in response to tonyrosa6

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



account has been disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.