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Level 1

4 points

account has been disabled

what do you do for this

when payment method on file is updated you can't open apps or download or update them

iPhone 7, iOS 13

Posted on Jul 30, 2020 6:18 PM

Top-ranking reply

Level 10

684,615 points

Posted on Jul 30, 2020 6:19 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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