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Magic Mouse not scrolling iPad pro

My Magic Mouse is a new device but I believe first or second generation and the scrolling functions are not functioning at all with my iPad Pro newest addition. I have removed the device reset it and removed the batteries and cleaned it with resolution. Any suggestions are helpful.

iPad Pro, iPadOS 13

Posted on Jul 30, 2020 7:58 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2020 8:03 PM

Hello,


If your Magic Mouse’s batteries can be removed then you have a Magic Mouse (1st generation). iPad does not support the scrolling gestures on this model of Magic Mouse. You will need to purchase a Magic Mouse (2nd generation).

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Magic Mouse not scrolling iPad pro

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