Magic Mouse not scrolling iPad pro

My Magic Mouse is a new device but I believe first or second generation and the scrolling functions are not functioning at all with my iPad Pro newest addition. I have removed the device reset it and removed the batteries and cleaned it with resolution. Any suggestions are helpful.

iPad Pro, iPadOS 13

Posted on Jul 30, 2020 7:58 PM

Similar questions

Magic Mouse Scrolling On iPad 16.2 Hi there! I recently bought a used Magic Mouse and everything works fine except for the scrolling. It doesn’t work on most apps. The only place it works is in Safari where I quickly hover the mouse over the top right part of the page I’m on. I’m really frustrated because I want to be able to scroll with my mouse. I’m not entirely sure which one I have, but I think it’s the Magic Mouse 1.
6455 1
Magic Mouse successfully connected to iPad Pro but won’t scroll I’ve just updated my iPad Pro 12.9” (2018) to iPad OS 13.4, which enables mouse and trackpad support. I successfully connected a Magic Mouse, and the pointer, clicking, etc all works as expected. BUT, the mouse won’t scroll for some reason. I’ve tried with two separate Magic Mouse devices (which both work successfully with a MacBook Pro, so the mice are fully functional) and after unpairing them from my Mac, and then pairing them with iPad Pro, neither can scroll in Safari, Mail, etc. Is anyone else seeing this? Is there perhaps a bug in this new feature, or a setting I’ve overlooked?
1117 4
Magic Mouse Hi, I have a problem with magic mouse. Scroll doesn't work - it zoom it instead scroll. Please can you help me with this issue.
1563 3

1 reply

QuickPost

Level 10

103,437 points

Jul 30, 2020 8:03 PM in response to Tinker929

Hello,

If your Magic Mouse’s batteries can be removed then you have a Magic Mouse (1st generation). iPad does not support the scrolling gestures on this model of Magic Mouse. You will need to purchase a Magic Mouse (2nd generation).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Magic Mouse not scrolling iPad pro

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up