You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Pratibha07
Pratibha07 Author
User level: Level 1
8 points

iPad has stopped responding and it is switched off since June 1st.

My iPad is not working since June 1st. 12 days after I bought the iPad , it stopped working. There had been no accidental damage.. My iPad just stopped working and it is not turning on since that day .And due to lockdown I can't even get it repaired as there's no service centre in my city. So How can I get it repaired now ?? I waited thinking lockdown gets over but looking at the circumstances , I don't think it will happen anytime soon. 


Posted on Jul 31, 2020 6:15 PM

Reply
Question marked as Top-ranking reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,984 points

Posted on Aug 1, 2020 2:50 AM

Have you tried either of these procedures?


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



NOTE: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,984 points

Aug 1, 2020 2:50 AM in response to Pratibha07

Have you tried either of these procedures?


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



NOTE: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Reply

iPad has stopped responding and it is switched off since June 1st.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up