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I reset my password and my Apple ID is still locked

iPhone 6s, iOS 10

Posted on Jul 31, 2020 6:45 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jul 31, 2020 6:46 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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I reset my password and my Apple ID is still locked

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