You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad 4th not recognised when connected via USB-C Apple Digital AV Multiport Adapter on Catalina

If I connect my iPad 4th generation to the MacbookPro 2020 with Catalina 10.15.6 directly via USB-C cable, everything works well: the iPad shows in the finder.


If I do the same, but I plug the usb-c cable in the Apple Multiport adapter (last generation), nothing happens.



Any idea what is going on?



Thanks in advance for any help!


MacBook Pro 16″, macOS 10.15

Posted on Jul 31, 2020 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2020 4:24 PM

So, it think I found out what is was. On the one hand, QuickPost was right on the fact that the usb-c port on the AV Multiport Adapter’s USB-C is for chargin only. On the other hand, I found out that my two (two!) usb-c to usb-a cables were both charge only!!! (!!!)


After a few tests, I got out to buy a new cable with data transfer, and things start working - still not perfect (the ipad is mounted and unmounted repeatedly) but this is a different problem.




3 replies
Question marked as Top-ranking reply

Aug 1, 2020 4:24 PM in response to macadamianuts666

So, it think I found out what is was. On the one hand, QuickPost was right on the fact that the usb-c port on the AV Multiport Adapter’s USB-C is for chargin only. On the other hand, I found out that my two (two!) usb-c to usb-a cables were both charge only!!! (!!!)


After a few tests, I got out to buy a new cable with data transfer, and things start working - still not perfect (the ipad is mounted and unmounted repeatedly) but this is a different problem.




iPad 4th not recognised when connected via USB-C Apple Digital AV Multiport Adapter on Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.