Lost Shipment

I am trying to work with apple to track a shipment that they say was delivered but my building video shows was not. So far, apple is unwilling to file a investigation request with Fed Ex. Fed Ex says the request needs to come from Apple. Any suggestions?

iPad Air, iPadOS 13

Posted on Aug 1, 2020 7:29 AM

Reply

Similar questions

Were can I find UPS Tracking number ? I have a shipment of Apple on it's way but need to contact UPS but I do not have the UPS Tracking number only the reference of the APPLE shipment. Anyway to find this back? Thanks !
2145 3
Lost package My package is shown delivered in Fedex but I have not received it. What do I do on this case?
807 1
Shipment Tracking why i can't track the shipment for my order since last night? i placed an order for ipad air 4th gen and apple pencil 2nd gen on 11th may.
1124 8

1 reply

QuickPost

Level 10

103,437 points

Aug 1, 2020 10:08 AM in response to BobbieBee1115

Hello,

1-800-MY-APPLE

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost Shipment

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up