Facebook and messenger applications do not appear in my notifications listing of apps. What can I do?

My iPhone XS Max does not show Facebook or Messenger in my listing of Applications under Settings/Notifications, therefore I am not able to turn on notifications for those apps. I’m unable to receive my notifications by text from Facebook in order to login to my Facebook account because it is sending me a login code, but I am not getting the code. What can I do?

iPhone XS Max, iOS 13

Posted on Aug 1, 2020 12:43 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2020 9:15 AM

Hello Jenilu12,


Welcome to the Apple Support Community! We understand that Facebook and Messenger do not appear in your notification settings. We're happy to help! We'd recommend you begin by restarting the device, and doing any software updates.


Restart your iPhone


Update your iPhone, iPad, or iPod touch


If the issue persists, we'd recommend uninstalling the Facebook and Messenger App, and reinstalling them.


How to delete apps on your iPhone, iPad, and iPod touch


Download apps and games from the App Store


If you need further help let us know!


Thanks.

4 replies
Question marked as Top-ranking reply

Aug 4, 2020 9:15 AM in response to Jenilu12

Hello Jenilu12,


Welcome to the Apple Support Community! We understand that Facebook and Messenger do not appear in your notification settings. We're happy to help! We'd recommend you begin by restarting the device, and doing any software updates.


Restart your iPhone


Update your iPhone, iPad, or iPod touch


If the issue persists, we'd recommend uninstalling the Facebook and Messenger App, and reinstalling them.


How to delete apps on your iPhone, iPad, and iPod touch


Download apps and games from the App Store


If you need further help let us know!


Thanks.

Aug 7, 2020 2:51 PM in response to Jenilu12

Hey Jenilu12,


Thanks for the response! We understand even after updating, restarting and reinstalling the app you are still having issues. Take a look at Facebook's guide for handling SMS verification issues.


I didn't receive the code from Facebook to confirm my mobile phone number.


Once we get you verified through SMS we'll be able to see if the problem is fixed.


Let us know if the above is able to solve the SMS code issue, and if you need further help.


Thanks!

Aug 7, 2020 10:17 AM in response to mario49

I have tried all of these and my Facebook and messenger apps are still not showing in my listing of apps under notifications. When I try to login to Facebook it gets me to a screen where it tells me to enter the code the SMS code that was sent to me. I am not receiving any SMS code from Facebook to be able to enter there. What can I do?

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Facebook and messenger applications do not appear in my notifications listing of apps. What can I do?

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