Storage Issue?

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Level 1

8 points

Storage Issue?

Recently, my iPhone has been performing slower than usual and has been either quitting unexpectedly from apps or not even allowing an app to open. I realize that this is a storage issue, as I have experiences similar in the past, however even when I delete a significant amount of photos/emails/texts/unused apps/etc. the storage continues to increase rapidly. I have not been able to truly use my phone for a few days now, as texting and calling have now too been affected. Please let me know if you can help, I would greatly appreciate it :)

iPhone 11, iOS 13

Posted on Aug 1, 2020 3:09 PM

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Answer 1

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sberman

Level 10

264,525 points

Aug 1, 2020 3:35 PM in response to JuliaRamsey

"Other" may be consumed by assorted items. Some possibilities:

Cached files. These would be rectified normally by your iPhone. See the description here. How to check the storage on your iPhone, iPad, and iPod touch - Apple Support
Corrupt apps. This can be corrected by restoring the iPhone, and carefully managing which apps you restore. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
iCloud transactions. See if there's an indication you are in the middle of uploading/downloading transactions to/from iCloud in Settings > General > iPhone Storage. If so, plug your iPhone into power and leave it on Wi-Fi for a long period (overnight) to let the transactions complete.

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Answer 2

sberman

Level 10

264,525 points

Aug 1, 2020 3:18 PM in response to JuliaRamsey

Check Settings > General > iPhone Storage. There you can find what's consuming most of your storage, and recommendations for lowering your storage use.

Be certain you always have an absolute minimum of 10% of the iPhone's storage free.

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Answer 3

JuliaRamsey Author

Level 1

8 points

Aug 1, 2020 3:25 PM in response to sberman

Hi, thank you for your suggestion! I have done this many times and I have been cutting down significantly in the sections that have been flagged as the higher usage applications, however the category that by far has the most data usage is marked as “other” and does not give me recommendations on how to lower its percentage. Also, even after I delete large chunks of data, it seems yo make no difference. I’m just unsure on how to deal with this because it may be a larger issue.

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Storage Issue?

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