Stuck on Downloading messages from ICloud
I’m trying to get my messages back from resetting my phone. Everything else is restored but my messages won’t download.
iPhone 11 Pro
Question marked as
User profile for user:
Joseph_S.
User level:
Community Specialist
Hey there jamikahm85,
We see you're experiencing an issue downloading your Messages in iCloud on your iPhone, and we'd like to see if we can assist.
To start, ensure your iPhone is on the latest version of iOS: Update your iPhone, iPad, or iPod touch
You'll also want to make sure your iPhone is connected to power and Wi-Fi for at least 48 hours, with all options selected in Settings > Messages > Send & Receive.
If it's been at least 48 hours since setting up the iPhone, head to Settings > [your name] > iCloud, and toggle Messages off and back on, then wait at least 48 hours more.
We hope this helps!