You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to upload my payment info

I am unable to download any application from Apple store

there is showing to update payment info

I am trying to update my payment info, all details are correct though I am unable to update it. Because of that I am not able to use Apple store

iPhone 6s, iOS 13

Posted on Aug 2, 2020 1:23 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 7:59 AM

Try the following. Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


If you are still having problems getting the payment method to update, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Aug 2, 2020 7:59 AM in response to sonali67

Try the following. Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


If you are still having problems getting the payment method to update, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



I am unable to upload my payment info

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.