Iphone 7+ screen response issues

My phone is on and appears to be functioning but the screen, though responding with circles around what I push on the screen, nothing happens. I have restarted and used the power and down volume reset. Still no difference. Please help if you know a fix


iPhone 7 Plus, iOS 13

Posted on Aug 2, 2020 9:04 AM

Reply
1 reply

Aug 4, 2020 5:37 PM in response to TWG929

Hi, TWG929.


Welcome to the Apple Support Communities. We’re glad you decided to reach out about your iPhone concerns. It sounds like you may have enabled VoiceOver on your device. Try quickly pressing the Home button three times, or ask Siri to "turn VoiceOver off."


This will explain:

How to navigate your iPhone with VoiceOver — Apple Support - YouTube


All our best.


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Iphone 7+ screen response issues

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