my ipad which i have not used for a long time is not updating

My IPAD which ii have not used for a long time is requesting for IOS software update. I tried to update the software over a wifi but it's not updating. Once I put my password on the Apple ID, It comes back as not able to connect to itunes and I am unable to launch the Appstore to download an app.

Posted on Aug 2, 2020 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 11:42 AM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my ipad which i have not used for a long time is not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.