You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Astellwa Author

Level 1

10 points

Screen time troubleshooting

My child’s screentime stopped syncing with my iPhone. Hasn’t worked in a week. I have turned it off and on. I have reset setting on both devices. Nothing works.

iPad Pro 10.5-inch, Wi-Fi

Posted on Aug 2, 2020 10:54 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Aug 2, 2020 11:40 AM

Hello,

What is their iPhone and iPad’s exact model numbers and what versions of the system software are they running?

Settings > General > About

View in context

Screen time troubleshooting

Similar questions