Restore files function on iCloud fails

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Level 1

8 points

Restore files function on iCloud fails

I mistakenly deleted my documents on iCloud yesterday and the restore files function comes out with ''no files to restore''. How can I get my documents back pls?

MacBook Air 13″, macOS 10.12

Posted on Aug 2, 2020 12:31 PM

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Answer 1

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zinacef

Level 10

88,425 points

Aug 3, 2020 4:21 PM in response to sfusman

I assumed it was the Files app (iCloud Drive) you were referring to which is why I used the term Recently Deleted. In any case, if it's the Mail app that you're referring to and emptied the Trash, then there's not way to recover those emails.

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Answer 2

sfusman Author

Level 1

8 points

Aug 3, 2020 10:07 PM in response to zinacef

Thanks Zinacef

I am actually referring to the Files app (iCloud Drive), just learnt it has no connection with my trash.

So, I didn't remove the documents from the Recently Deleted Folder and at the very first attempt to Restore Files, I got a reply of "There are no files to be restored"

Any idea why Im getting this response? Is there another way of restoring them pls?

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