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perlllsss Author

Level 1

4 points

itunes & apple store

when i try to download an app, it says “your account has been disabled in the app store & itunes”. do i really have to call apple 😫 i get nervous👉🏽👈🏽

iPhone 11, iOS 13

Posted on Aug 2, 2020 1:17 PM

Top-ranking reply

Seallbay

Level 5

5,635 points

Posted on Aug 2, 2020 1:38 PM

That message means that there might be an error with the payment method on your account. You would have to contact Apple Support, yes, but you can always see if the option to live chat with them is available. If it isn't, then you will probably have to call them.

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itunes & apple store

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