HELP! Locked out of iCloud Email by Third Party

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HELP! Locked out of iCloud Email by Third Party

How can I reclaim my email account? I use my iCloud email through Blue Mail on my Samsung S10.

I woke up on Saturday morning to a heap of authentication code text messages on my phone. I thought that was strange. I realised on Sunday that I hadn't received any emails and saw that my iCloud email had been unsynchronised. I looked through the setting and realised that my password which is usually 8 digits long is now 20 digits long. It wasn't accepting my password, so I logged into iCloud on my desktop and changed my password hoping that might fix the issue. It hasn't. I keep getting an alert that says "Sync Failed, your username and password may be incorrect (3010) Email server returned: NO,{AuthenticationFailed},

How can I fix this issue?

Posted on Aug 2, 2020 5:13 PM

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Answer 1

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Eric Root

Level 10

684,219 points

Aug 2, 2020 6:23 PM in response to Samsung_Blocked_Email

If you are using your iCloud email on a Samsung, you should be using an app specific password. Try deleting the password and then create a new one.

Apple ID - Using app-specific passwords.

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HELP! Locked out of iCloud Email by Third Party

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