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I recently bought a new iPhone 11 and I have a problem with the part of the display that does not respond to touch. It only happens in one place, which makes it impossible to use the keyboard. Intensive wiping of the display often helps, but sometimes I have to turn off and on the phone. I do not use any protective film because I think it will make it even worse. It is bothersome for a new iPhone.
iPhone 11, iOS 13
You have removed the screen protector and checked. That is good. Remove any case that you may have on your iPhone and check as well. Furthermore, if none of the above works then try the following-
1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Note that your iPhone 11 is less than a year old and is therefore covered by Apple's Limited 1YR Warranty (US) and you should take advantage of it and have this thing resolved if none of the above methods resolve the issue.
Axel F.
You have removed the screen protector and checked. That is good. Remove any case that you may have on your iPhone and check as well. Furthermore, if none of the above works then try the following-
1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Note that your iPhone 11 is less than a year old and is therefore covered by Apple's Limited 1YR Warranty (US) and you should take advantage of it and have this thing resolved if none of the above methods resolve the issue.
Axel F.
display not working
