Bootcamp Windows 10 Bluetooth Mouse Issues

Question

Level 1

8 points

Bootcamp Windows 10 Bluetooth Mouse Issues

Hi,

I have been running windows 10 via bootcamp on my 2016 MBP for about 2 months, everything works smoothly without issue except for my bluetooth.

I have a brand new Microsoft bluetooth mouse that i cannot seem to connect. It will connect fine to Mac OS however on Windows, it will connect fine and I can use it and it works till i stop moving the mouse for about 2 seconds, from then on it will not work and I have to unconnect and reconnect the mouse to get it to work again.

My macbook is mostly used here there and everywhere so having to carry and use a wired mouse is getting quite annoying.

I have asked for a solution before but dont think I managed to find a fix.

If anyone has any ideas as how to get it working would be very much appreciated.

MacBook Pro 13″, macOS 10.15

Posted on Aug 3, 2020 8:17 AM

Reply

Answer 1

Loner T

Level 9

59,536 points

Aug 11, 2020 7:50 AM in response to LRCTOW

Can you run a SMC and NVRAM Reset and test the Microsoft mouse?

Reply

Answer 2

LRCTOW Author

Level 1

8 points

Aug 4, 2020 1:06 AM in response to Loner T

Thanks for your reply Loner T

I followed the other post and this is what I found:

I downgraded Broadcom Network Adapter to 7.35.118.64 instead of 7.35.118.68 as this was the only option my pc let me choose, I did not have .68 there. I already had the bluetooth colaboration under the advanced tab however which I assume is the only reason WhereEam downgraded the driver for. I then followed his steps to update the driver back to 7.77.119.0

Restated pc multiple times through this process, still finding same issue, bluetooth is unreliable and takes multiple times to connect mouse, mouse will then stop working after left idle for a sec.

Enabled bluetooth colaboration in the broadcom network adapter and unchecked 'Allow the computer to turn off this device to save power'. Restarted PC same issue.

The only thing I find different is WhereEam mentions to uncheck 'Allow the computer to turn off this device to save power' for the bluetooth radio however I do not have the advanced tab on my bluetooth radio so be able to test this.

Reply

Answer 3

Loner T

Level 9

59,536 points

Aug 22, 2020 2:52 PM in response to LRCTOW

Do you have the check box to turn off devices enabled in the WiFi adapter?

Reply

Answer 4

Loner T

Level 9

59,536 points

Aug 4, 2020 11:08 AM in response to LRCTOW

LRCTOW wrote:

The only thing I find different is WhereEam mentions to uncheck 'Allow the computer to turn off this device to save power' for the bluetooth radio however I do not have the advanced tab on my bluetooth radio so be able to test this.

Check when the older driver (.64) is installed.

Reply

Answer 5

Loner T

Level 9

59,536 points

Aug 3, 2020 3:21 PM in response to LRCTOW

Can you take a look at Bluetooth Driver for MBP 14,3 on bootcamp - Apple Community?

Reply

Answer 6

LRCTOW Author

Level 1

8 points

Aug 4, 2020 12:30 PM in response to Loner T

updated driver to .64, restarted pc and same issue, mouse connects fine but stops after being left idle for a sec. Also to note, when i disconnect the mouse, turn off bluetooth, I cannot turn bluetooth back on and connect again till i restart the pc.

Have updated driver back to 119.0

Reply