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Level 1

4 points

my phone is not turning on

My phone is not turning on. It stated that my storage is full and then froze. I turned it off to restart it and now it won't come back on. It is stuck with a black screen with the apple logo. Send help! Quick.

iPhone XR, iOS 13

Posted on Aug 3, 2020 3:36 PM

Best reply

kb1951

Level 10

124,439 points

Posted on Aug 3, 2020 3:39 PM

Start here: https://support.apple.com/en-gb/HT201412

View in context

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1 reply

Best reply

kb1951

Level 10

124,439 points

Aug 3, 2020 3:39 PM in response to vwoods1623

Start here: https://support.apple.com/en-gb/HT201412

my phone is not turning on

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