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iPhone XR won't turn on after upgrading storage

I upgraded my storage space tonight and about an hour after doing so and plugging my phone in to charge, my phone shut off on its own and will now not turn back on. It suggests I follow the website for support on "restoring" but even after following the instructions, still, all I see is the black screen and apple logo. It has not turned on since. Please help!

iPhone XR

Posted on Aug 24, 2021 10:34 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 12:39 AM

You cannot upgrade storage on the phone itself so that is probably coincidental.

see the process below, using the Update option if possible. Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you have to use the restore option

1 reply
Question marked as Top-ranking reply

Aug 25, 2021 12:39 AM in response to kjfitz15

You cannot upgrade storage on the phone itself so that is probably coincidental.

see the process below, using the Update option if possible. Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you have to use the restore option

iPhone XR won't turn on after upgrading storage

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