Cant Message People

People can message me, read my texts, see that I'm typing but then I try to respond it says not delivered. My WIFI is fine and. this is a. brand new phone and im so confused why this isn't working.


iPhone XR, iOS 13

Posted on Aug 3, 2020 8:53 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 9:07 PM

Hey there! Sorry for the troubles! I’d say here’s a good article to start with:


https://support.apple.com/en-us/HT204065


Testing with using only WiFi and only Cellular might tell you if it’s a cellular issue or if iMessage isn’t working right. I’d make sure you’re signed in with your Apple ID in Messages Settings > Send and Receive and that the options there are correct.


If there is an activation type error in those settings, I’d take a look at this article:


https://support.apple.com/en-us/HT201422


It could take up to 24 hours for iMessage to activate on a new phone.


If it works with iMessage (blue bubble), but NOT with text message (green bubble), then try accessing a web site with WiFi off, if you can’t then I’d contact your cellular provider.


Hope it works out okay!

2 replies
Question marked as Top-ranking reply

Aug 3, 2020 9:07 PM in response to sofiahershey

Hey there! Sorry for the troubles! I’d say here’s a good article to start with:


https://support.apple.com/en-us/HT204065


Testing with using only WiFi and only Cellular might tell you if it’s a cellular issue or if iMessage isn’t working right. I’d make sure you’re signed in with your Apple ID in Messages Settings > Send and Receive and that the options there are correct.


If there is an activation type error in those settings, I’d take a look at this article:


https://support.apple.com/en-us/HT201422


It could take up to 24 hours for iMessage to activate on a new phone.


If it works with iMessage (blue bubble), but NOT with text message (green bubble), then try accessing a web site with WiFi off, if you can’t then I’d contact your cellular provider.


Hope it works out okay!

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Cant Message People

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