Hi there, I have a iPhone 7 plus and I always struggle to import my videos to my laptop. I just imported a video I took of my little one and the video was 13 seconds, but the next video is 15 seconds and I can't import. Now I need to whatsapp the video and then save it again and then import, but then the quality is way down. Please help? Regards, Fritz
Windows, Windows 10
Use Windows Photo App -- The process is given below
Import Photos and Videos to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Use Windows Photo App -- The process is given below
Import Photos and Videos to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Hi SravanKra, thanks for your response. Unfortunately this did not work. What I normally do is, I plug my phone into my laptop through the USB cable and then go into "This PC" and then right click on my device and select "Import photos and videos"
I do this every 2-3 days and don't have any problems. Even when my wife takes a video and send it to me through whatsapp or if she sends me a funny video. I save it and import with no problem. But when I take a video with my phone's camera, then I get the error message.
I went into the Photo App and tried to import like you suggested, but I got an error message again.
Can't import my videos to my laptop
