I am having trouble getting vids filmed in cinematic mode transferred off my iPhone 13 onto my computer.

let_us_chat,

If Cinematic mode videos from your iPhone don’t appear when importing to your Mac or Windows computer

1. If your iPhone is connected to your Mac or Windows computer, disconnect it. Then open Photos on your iPhone.
2. From Photos choose the Albums tab and select the Cinematic album. Do you see an option for ‘Process Now’ at the bottom of the album? If so, go ahead and tap that, then allow the videos to process. Once it’s complete try to import them to your computer again via the physical connection. 

Also, if we’re working with a Mac, have you tried using AirDrop to move the videos? This article is from the Motion User Guide, but has some good information about the different files you can expect to see when using Cinematic mode.  Move Cinematic mode clips to your Mac before importing them into Motion - Apple Support

As for transferring Cinematic mode via third-party apps/services such as Dropbox or YouTube, we’re going to recommend you connect with the support for that app to determine if they support the file types. 

Thanks. 

Hi let_us_chat,

Thanks for contacting Apple Support Communities!

We understand that when you transfer your videos recorded in Cinematic mode on your iPhone don't retain the Cinematic settings on other devices.

If your videos haven't finished processing, they won't be available when you import them to another device as outlined here: If Cinematic mode videos from your iPhone don’t appear when importing to your Mac or Windows computer

You may consider using iCloud Photos to access Cinematic videos on different devices to ensure they retain their settings.

You can also contact the app developer directly to ensure their app supports videos recorded in Cinematic mode: How to contact an app developer

We hope this helps.

Cheers!

Hi let_us_chat,

Since this continues, we'd suggest to contact Apple Support, so they can look further into this issue.

Apple - Get Support

Take care!