Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email error messages

After years of use, this suddenly happened.


  • Trying to send an email.
  • Error message:
    • "Online Status. Connections to host Automatically added for iOS & OS X Mail on the default ports failed."


  • Mail Preferences > Server Setting > Incoming and Outgoing Mail Server:
    • Host name: "Automatically added for iOS & OS X Mail"
    • "Automatically manage connection settings" - checked
  • Passwords deleted and reentered several times - the password is correct
  • Error message:
    • "Unable to verify account name or password.


I've shut down and restarted without success. Suggestions?

iMac 21.5″, 10.15

Posted on Aug 4, 2020 6:30 AM

Reply
Question marked as Best reply

Posted on Aug 4, 2020 6:41 AM

Troubleshooting Apple Mail


What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.


Mail: Mail troubleshooting 


Mail: If you can’t send messages.   


Troubleshooting sending email messages    


Mail not sending or receiving messages after updating OS X.      


Try Mail/Preferences/Accounts/Server Information, then go to Outgoing Mail Server (SMTP). From the drop down menu select Edit SMPT server list. Then set up a server for each mail account so that is associated with the e-mail address. Then go to each account and set that server as the Outgoing Mail Server (SMPT). 


As a backup, if you have emails in your account inbox, select the mailbox, then Mail/Mailbox/Export Mailbox, and export the mailbox to your Desktop. Then go to Mail/Preferences/Accounts, select the account, and delete it using the minus sign. Quit/reopen Mail and add the account back. Test. If necessary, to recover missing emails, use Mail/File/Import to import the mailbox on your Desktop. It normal shows in the On My Mac section. Drag emails to the account inbox if desired.



3 replies
Question marked as Best reply

Aug 4, 2020 6:41 AM in response to Ltlmrs

Troubleshooting Apple Mail


What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.


Mail: Mail troubleshooting 


Mail: If you can’t send messages.   


Troubleshooting sending email messages    


Mail not sending or receiving messages after updating OS X.      


Try Mail/Preferences/Accounts/Server Information, then go to Outgoing Mail Server (SMTP). From the drop down menu select Edit SMPT server list. Then set up a server for each mail account so that is associated with the e-mail address. Then go to each account and set that server as the Outgoing Mail Server (SMPT). 


As a backup, if you have emails in your account inbox, select the mailbox, then Mail/Mailbox/Export Mailbox, and export the mailbox to your Desktop. Then go to Mail/Preferences/Accounts, select the account, and delete it using the minus sign. Quit/reopen Mail and add the account back. Test. If necessary, to recover missing emails, use Mail/File/Import to import the mailbox on your Desktop. It normal shows in the On My Mac section. Drag emails to the account inbox if desired.



Email error messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.