Apple Event: May 7th at 7 am PT
Sometimes (not always) when I try to open a keynote presentation, it tells me I need to update keynote - however, I already have the latest version and it does still sometimes open the files I'm clicking on. What can i do to make it work properly?
MacBook Pro 13″, macOS 10.13
You can confirm the Keynote version by opening Keynote - go the the Keynote menu and select About Keynote.
If its not Keynote 10.1, do the following:
You can confirm the Keynote version by opening Keynote - go the the Keynote menu and select About Keynote.
If its not Keynote 10.1, do the following:
I'm using MacOS Catalina, version 10.15.3.
When I click on keynote in my applications it says the version is 6.6.2, but when I go onto the App Store, it doesn't allow for more updates and looks like I have the 10.1 version. So I can't actually update it as it only gives me the option to open the app.
What is the precise version of Keynote and Mac OS you are using?
This seems to have worked now! Thanks very much.
Problems opening Keynote
