I just got an iPhone 7+, I noticed I can’t video call on my WhatsApp and also make use of the WhatsApp camera, I taught this was only on WhatsApp later for me to find out that I couldn’t FaceTime or video call on other social media apps. My phone camera doesn’t have any problem I can take a picture using the front camera and the back camera. Please I need your help to fix this.
Hi dayo192,
We understand that you're currently unable to make video calls, including FaceTime, on your iPhone 7 Plus. When you try to make a FaceTime video call, do you see any sort of error message? If not, what exactly happens when you try? The resource below includes some additional steps to try when you can't make a call.
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
Is the behavior happening over broadband Wi-Fi or cellular data?
We look forward to hearing back from you soon!
Unable to video call
