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Unlock iPhone moved to Canada from USA

How to get my US iPhone 11 ( bought from Best Buy USA) to work with Canadian Plan SIM card now that I moved to Canada. Tried everything, Best Buy won’t do anything for me. Once a SIM card is put into your phone it will only work in that country???

Posted on Aug 4, 2020 4:05 PM

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8 replies

Aug 7, 2020 8:18 AM in response to Lalaloretta

Hi Lalaloretta,


Thanks for posting! Sounds like you're trying to use your new iPhone with a different carrier, do we have that right? Was it purchased unlocked or with a specific US carrier? If purchased with a specific carrier, you would need to get that device unlocked by the carrier. Check out this article: How to unlock your iPhone for use with a different carrier.


If it was purchased unlocked, you'll need to restore your iPhone using iTunes or Finder on the latest macOS: Restore your iPhone, iPad, or iPod touch from a backup.


Hope that helps!

Unlock iPhone moved to Canada from USA

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