Screen stuck on Apple logo. Will not shut off. Every 5 minutes logo disappears then comes on again. Will not respond.

If iPad isn’t responding, do one of the following:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

Try restarting your device by holding the home button and on off button until it turns off