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sumia33 Author

Level 1

14 points

Face ID constantly says “your face is out of view”

What should i do if i’m trying to set up face id but it continuously says “your face is out of view”?

[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on Aug 4, 2020 8:55 PM

Top-ranking reply

Axel Foley

Level 10

149,760 points

Posted on Aug 4, 2020 9:41 PM

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

(2) If that does not help ➔ Contact Apple for support and service - Apple Support

Axel F.

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Face ID constantly says “your face is out of view”

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