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FaceTime on iPad

When I FaceTime on my iPad the person I’m talking with can’t hear me. There is a slash through the mic icon but when I click on it the slash stays but the color changes, black to white. Again this is on an iPad. When I record a video it picks up the surrounding sounds. When I talk to Siri she responds. But when I try Voice Memo it does not pick up sound. Any suggestions?

Posted on Aug 4, 2020 9:21 PM

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2 replies

Aug 5, 2020 3:50 AM in response to Lmarieellis

A forced-restart of your iPad may help - as this often clears an isolated issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


FaceTime on iPad

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