Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot reset screen time passcode

I am trying to reset an iPhone 7 to factory settings as I wish to use it for another member of staff in my office. I have tried 14 different codes which I believed the previous user had but they say they cannot remember setting such a passcode. I have updated the IOS to 13.6 and followed the guidance on screen but it does not give me the option to Forgot Passcode

iPhone 7

Posted on Aug 5, 2020 3:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2020 3:43 AM

If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

1 reply

Cannot reset screen time passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.