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New phone

I have a new phone, do i need to take my sim card out of my old phone or use the sim that comes with new phone?

iPhone 11

Posted on Aug 5, 2020 9:21 AM

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Question marked as Apple recommended

If you’re not changing carriers most of the time you’re able to swap your Sim from one phone to the other (unless you were using the eSim feature) every time I upgrade I can swap the sim or choose to use the new sim (which usually I choose to use the new sim because well new phone new sim. If the device does not activate on your old sim reach out to your carrier to ensure the proper sim is active.


This link has more information on setting up your new device. https://support.apple.com/en-us/HT202033

Posted on Aug 5, 2020 10:19 AM

1 reply
Question marked as Apple recommended

Aug 5, 2020 10:19 AM in response to kj279

If you’re not changing carriers most of the time you’re able to swap your Sim from one phone to the other (unless you were using the eSim feature) every time I upgrade I can swap the sim or choose to use the new sim (which usually I choose to use the new sim because well new phone new sim. If the device does not activate on your old sim reach out to your carrier to ensure the proper sim is active.


This link has more information on setting up your new device. https://support.apple.com/en-us/HT202033

New phone

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