refurbished iPhone X will not turn on. out of the box
Just got my refurbished iPhone x yesterday, it will not turn on. Nothing on screen - totally dark.
How do I send it back?
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User profile for user:
sterling r
User level:
Community Specialist
Hello HavaneseNikko,
We want to look at your options to get your iPhone working or sent back for an exchange.
Did you make sure you followed all of the steps here? If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you purchased from Apple, here is how to return it: Returns & Refunds
Have a great day.