Sound output

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Level 1

8 points

Sound output

The sole option available is "Digital Out" ...making it impossible for me to access the internal speakers. Any ideas how to resolve this anyone?

iMac Line (2012 and Later)

Posted on Aug 5, 2020 5:23 PM

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Answer 1

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den.thed

Level 9

77,326 points

Aug 8, 2020 6:53 AM in response to brunomariani

Sorry I missed your return reply.

Try resetting the NVRAM, as per > Reset NVRAM or PRAM on your Mac - Apple Support

If that doesn't help?

Then I would still suspect a sticky micro switch, a bluetooth audio device or some type of third party audio software.

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Answer 2

den.thed

Level 9

77,326 points

Aug 5, 2020 5:41 PM in response to brunomariani

If there is nothing plugged into the headphone port? Then the micro switch inside of the headphone port is most likely stuck. You may be able to get the internal micro switch to un-stick by plugging, jiggling and unplugging a headphone jack several times. But if that doesn't help, then you need to either make a service appointment or optionally use a USB audio adapter.

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Answer 3

brunomariani Author

Level 1

8 points

Aug 6, 2020 3:44 AM in response to den.thed

I believe it is a software problem, sometimes it works, sometimes it don't...

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Answer 4

brunomariani Author

Level 1

8 points

Aug 11, 2020 7:56 PM in response to den.thed

Thanks, I'll try that as soon as possible and I'll let you know.

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Answer 5

den.thed

Level 9

77,326 points

Aug 11, 2020 8:38 PM in response to brunomariani

You’re welcome.

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Answer 6

brunomariani Author

Level 1

8 points

Aug 20, 2020 5:19 AM in response to den.thed

It worked for a couple of hours and then it's back to no sound. The interesting thing is that it starts with that familiar sound all Macs do when starting up.

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Sound output

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