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Apple watch 5 Passcode option is greyed out

I want to turn on my passcode on my watch but that setting is completely greyed out. I tried it on the watch app on my iphone 8 but it is also greyed out. Both softwares are up to date. I can only toggle the wrist detection.

I also did a reset on the watch but it did not work.

I just bought my apple watch series 5 and set up it up from a watch backup series 2. The old watch (series2), passcode setting working properly. Please help. Thank you

Apple Watch Series 5, watchOS 6

Posted on Aug 5, 2020 5:58 PM

Top-ranking reply

Persephone1230 Author

Level 1

16 points

Posted on Aug 6, 2020 3:49 AM

Thank you for the reply. I called tech support, my content and privacy on the Screen time option was the problem. The passcode change was on the “don’t allow’ option. That solved it.

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Apple watch 5 Passcode option is greyed out

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