Apple Watch passcode not working

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Level 1

5 points

Apple Watch passcode not working

I upgraded my iPhone and watch to IOS 16.3 and watchOS 9.3, unpair and unpair, and turn on and off, but it seems nothing is working in relation to my watch passcode. Everything in the passcode area is greyed out except for the wrist detection. I was trying to add cards to the wallet, which requires a passcode, but when I go to the settings, I cannot do anything. Even when I take off the watch from my wrist and put it back on, it does not ask for the passcode. Please assist. Thanks

Posted on Jan 23, 2023 10:16 PM

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Answer 1

Best reply

@pplelove Author

Level 1

5 points

Jan 23, 2023 11:11 PM in response to Ingo2711

Yeah, I tried all of that. I contacted Apple Support chat and they were able to help me out. The solution was to go to Settings>Screen Time>Content & Privacy Restrictions>Passcode Changes - set to Allow.

It worked perfectly.

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Answer 2

Ingo2711

Level 9

71,049 points

Jan 23, 2023 10:47 PM in response to @pplelove

Did you also try to force restart your Apple Watch by pressing the Digital Crown and Side Button at the same time for about 10sec, until the Apple Logo comes back again?

Restart Apple Watch - Apple Support

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Answer 3

Ingo2711

Level 9

71,049 points

Jan 23, 2023 11:16 PM in response to @pplelove

Glad you can use your watch again.

You can also mark your answer as "best answer", to make it easier for other users, having similar issues, to find this thread by using the search function.

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