You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forcing Update on iPhone to Pair with New Apple Watch (iPhone says its running latest iOS, but its not??)

Hi All - Please Help!!

I'm trying to get a new Apple Watch to work for my kid, but no luck so far!!!

The iPhone 6+ won't recognize or process the latest iOS update. It is currently running 12.4.8, and says its up-to-date, but I know from my other devices that 13.0 or better is available. And more importantly, what makes this really problematic is the Apple Watch I just got them won't pair with the iPhone, saying it needs to be updated to the latest version iOS.


I've tried total factory resets on the phone and Watch, but I can't get the iPhone to accept or acknowledge any available updates?!?! PLEASE HELP


iPhone 6 Plus

Posted on Aug 5, 2020 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2020 6:11 PM

The iPhone 6 Plus isn't capable of running iOS 13, or being paired with a watch running 6.0 or newer.


(182937)

1 reply

Forcing Update on iPhone to Pair with New Apple Watch (iPhone says its running latest iOS, but its not??)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.