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jennedy759 Author

Level 1

4 points

touch id set up

"unable to activate touch id" message on ipad air 2

how do i activate when settings not allowing a fingerprint?

iPad 2, iOS 9

Posted on Aug 5, 2020 6:06 PM

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Top-ranking reply

Level 10

148,298 points

Posted on Aug 5, 2020 6:55 PM

Has anything changed on your iPad, such as you may have had a 3rd party service replace the screen on your iPad?

If not, see this link --> If Touch ID isn't working on your iPhone or iPad - Apple Support

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1 reply

Top-ranking reply

Level 10

148,298 points

Aug 5, 2020 6:55 PM in response to jennedy759

Has anything changed on your iPad, such as you may have had a 3rd party service replace the screen on your iPad?

If not, see this link --> If Touch ID isn't working on your iPhone or iPad - Apple Support

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touch id set up

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