Homepod not working after Applecare said they repaired it. Volume controls flashing
Has anyone had this issue fixed?
- The volume controls (plus and minus symbols) keep flashing.
- The homepod will not reset.
a) I did the process perfectly before speaking to an Apple rep on the phone; after speaking to Apple rep on phone before sending it in, and when I received the product back from Apple in which it immediately did exactly what I sent it in for: flashing volume controls lights ( "+" "-" ).
Why didn't they just send me a new one? I was going to buy a second one until this fiasco. Certainly, things will need to be fixed once in a while but I waited a long time to get get it back and I was told on the phone it was fixed plus the letter said they ran diagnostics on the unit passed.
