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mac book air help

my new mac book air looks like it's rebooting, then stops and starts all over again, but computer does not turn on

Posted on Aug 6, 2020 4:50 AM

Top-ranking reply

kaz-k

Level 9

50,316 points

Posted on Aug 6, 2020 5:28 AM

Hi,

Resetting NVRAM could solve the issue.

https://support.apple.com/en-us/HT204063

If it doesn't help, contact Apple support or if your neighborhood retail Apple Store is open, make Genius Bar reservation or take your MacBook Air to opened Apple Authorized Service Provider to be examined it.

https://support.apple.com

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations

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