Looks like the display you're using isn't supported. To watch video on BlueCurve TV, please use an Apple display adapter or a digital monitor. (Error TVAPP-00236

Anybody got a fix for this? I did a clear history and reboot as Apple suggested, worked for the day, now I get this message again and the clear and reboot is not working. This is on Safari which I would still like to use instead of Chrome. Thanks

Mac mini 2018 or later

Posted on Aug 6, 2020 5:37 AM

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Aug 9, 2020 2:46 PM in response to Schleggo

Hello Schleggo,


Welcome to the Apple Support Community! We understand you are getting a display is not supported error, and are happy to help! We'd recommend you check out these articles to troubleshoot watching BlueCurve TV.


BlueCurve TV App troubleshooting tips


Streaming Content


In particular:


"Can I stream to another monitor using BlueCurve TV App?

On a PC or MAC, BlueCurve TV App is available for online streaming through:  https://bluecurvetv.shaw.ca/

Requirements for PC/MAC viewing:

Operating System

  • Windows 7+
  • Mac OS X 10.7+

Web Browser

  • Chrome 75+
  • Firefox 68+
  • Safari 11+ (Adobe Flash required)
  • Microsoft Edge 17+ (Adobe Flash required)

Note: All video output (e.g., HDMI, airplay, DLNA etc.) is blocked for iOS and Android."  



Have a great day!

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Looks like the display you're using isn't supported. To watch video on BlueCurve TV, please use an Apple display adapter or a digital monitor. (Error TVAPP-00236

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